Shipping & Delivery

How long does international shipping take?

International shipping typically takes 3-7 business days, depending on the destination country and customs clearance procedures.

How much is the shipping fee?

We offer free international shipping.

Can I track my order?

Yes, you will receive a tracking number via email once your order has been shipped. You can track your shipment on our website or the carrier’s website.

Product Information

Are your products safe and manufactured in certified facilities?

Yes, all our products are manufactured in GMP-certified and FDA-registered facilities to ensure the highest safety and quality standards.

Where are your products made?

Our products are proudly made in South Korea using carefully selected, premium ingredients.

What are the main ingredients in your supplements?

Each product has different core ingredients. Detailed ingredient lists can be found on each product page and on the product packaging.

How should I take each product (dosage and timing)?

Recommended dosage and timing instructions are provided on each product label and on the respective product page. Please follow the guidelines for optimal results.

Are your supplements suitable for all ages and genders?

Our supplements are formulated for general adult use unless otherwise specified. We recommend consulting a healthcare professional before use for children, pregnant or nursing women, and individuals with medical conditions.

Can I take your supplements with other medications or supplements?

If you are taking medication or other dietary supplements, we recommend consulting your physician before starting our products.

Are there any known side effects or allergens?

Some products may contain allergens such as soy, dairy, or tree nuts. Please refer to each product’s allergen information. Side effects are rare but if any adverse reaction occurs, discontinue use and consult a healthcare provider.

Do your products require refrigeration or special storage?

Most of our products do not require refrigeration. Please store them in a cool, dry place away from direct sunlight unless otherwise specified.

What is the shelf life of your products?

Shelf life varies by product. Please refer to the expiration date indicated on each product page.

Returns & Support

What should I do if I receive a defective or damaged product?

If you receive a defective or damaged product, please contact us within 30 days of delivery. We will arrange a free return and replacement.

What is your return and exchange policy?
  • If the product is defective: free return shipping is provided.
  • If due to change of mind: return shipping cost must be paid by the customer.
  • Returns must be requested within 30 days after receiving the product.
  • Returns are only accepted for purchases made directly from our official online store. (Third-party purchases cannot be returned.)
How do I request a return or refund?

Please email our customer support with your order number, reason for return, and photos if applicable. We will provide return instructions.

How long does it take to receive a refund?

Refunds are processed within 5–10 business days after we receive and inspect the returned product.